Incident Response Team (IRT)
Incident Response Team (IRT) plays a crucial role in facilitating peaceful resolutions to any conflicts, boundary violations, or consent issues that arise during the event. Members utilize nonviolent dispute resolution techniques to provide supportive and fair assessments of conflicts and work towards negotiated resolutions whenever possible. Applicants must have relevant experience in conflict resolution or related fields, which will be discussed during the selection process. Interested volunteers may direct questions to IRT@tesfest.org. It is important to note that the IRT does not provide therapy or clinical services.
Customer Service
Customer Service is essential for creating a welcoming atmosphere and ensuring a smooth experience for attendees. They greet guests, distribute badges and wristbands, register new attendees, answer questions, and maintain a basic understanding of the event layout and general information. This role suits individuals who enjoy helping others and have a friendly, approachable demeanor.
Dungeon Monitors (DM) – Safety
Dungeon Monitors (DM) focus primarily on safety within the play spaces while helping to facilitate fun. They are responsible for knowing and enforcing the dungeon rules and must attend pre-event training sessions, which will be announced closer to the event date. Relevant experience in safety or monitoring is preferred and should be shared during the application process. Questions about this role can be directed to safety@tesfest.org.
Equipment
The Equipment team is tasked with physically demanding work, including setting up and breaking down dungeon installations and event equipment. Volunteers in this position must be able to lift at least 50 pounds and be comfortable using tools, including some power tools. Additionally, this role involves working outdoors in summer heat, often in temperatures of 90 degrees or higher. Equipment crew members set up the day before the event and break down the day after it concludes. They may also liaise with the Operations department during the event for equipment needs. No crafting skills are required for this position.
Equipment crew members set up the day before the event and break down the day after it concludes. They may also liaise with the Operations department during the event for equipment needs. No crafting skills are required for this position.
Floaters/Gophers
Floaters and Gophers provide critical logistical support throughout the event. Volunteers in this role act as drivers and versatile helpers, assisting various departments and picking up food and supplies as needed. Candidates must have a valid driver’s license and their own vehicle, be able to navigate local roads safely and obey traffic laws, and be willing to fill in wherever help is needed across departments.
Programming/Special Events
Volunteers working in Programming and Special Events bring enthusiasm and creativity to helping run a range of special activities and classes. Duties may include hosting speed dating sessions, greeting attendees, preparing materials such as filling water balloons, supporting presenters by supplying classroom materials, counting attendees to ensure safe capacity limits, and distributing safer-sex supplies. This role favors those with a friendly, outgoing attitude and a willingness to engage with participants.
Security
The Security team is responsible for maintaining order throughout the event by understanding and enforcing event rules. Security volunteers monitor entry points, check badges, and assist Safety and Medical teams as necessary. Pre-event mandatory training is required to prepare volunteers for their security duties.